Reference

pro88 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a pro88 account, why we need it, and how you can request changes.

Clear data purposesWallet detail controlsAccount request pathLocal law applies

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What Our Privacy Policy Covers

pro88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers account creation, phone verification, login records, device details, support messages, payment references and activity needed to keep your account accurate. When you use DANA, OVO, GoPay or QRIS, we may retain a transaction reference and status rather than unnecessary wallet content. Bank

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transfer and virtual account records can also be matched to your account for reconciliation. We use cookies and similar tools to keep sessions working and understand page performance. Access to our services depends on local law, and this policy applies where local law permits. If you
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stop using the account, we retain selected records for security, dispute handling and legal duties, then remove or anonymise them when they are no longer needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH YOUR DATA

Three Ways To Ask About Privacy

A clear contact route matters when a phone check, wallet status or account detail needs attention. We keep privacy questions close to the same support path used for login and cashier records, so you do not need to explain your account from the beginning. Include your account phone number, the relevant request and any payment reference, while leaving out your password or full wallet credentials.

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Account request

Use our account support path to ask for a copy, correction or deletion request. We may verify your phone before discussing personal details or changing the account record.

Wallet reference

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, provide the payment reference and status shown in your cashier record, not your wallet password.

Login assistance

If a device session or phone verification stalls, contact support through the login or cashier path. We use the account step and device details to locate the correct request.

HANDLING YOUR RECORDS

How pro88 Applies Privacy Controls

We handle privacy as an operating process rather than a page you read once.

Account data

We use your phone number and account details to create, verify and maintain your account.

Payment records

A DANA, OVO, GoPay or QRIS transaction may create a reference, amount status and matching account record.

Cookies

Cookies can keep you signed in during a session, remember selected settings and help us identify broken page steps.

Device security

We record practical device and login signals to identify unusual account access.

Retention period

We keep account, support and payment references only for the period needed for security, dispute handling, service records and legal…

Change requests

Ask support to correct account details, request a copy or question a retention decision.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the account and wallet questions you are most likely to have before opening an account. They explain the practical steps for access, correction and contact, including what happens on a mobile device. If your situation depends on local law, our support team will apply the relevant access rule where local law permits.

It covers account details, phone verification, login and device records, cookies, support messages, payment references and retention. It also explains how to request access, correction or deletion where local law permits.

We use your phone number to create and verify the account, help recover access and match support requests. A new device may trigger another phone check before sensitive account details are shown.

Yes. The Privacy Policy covers payment references and status linked to DANA, OVO, GoPay and QRIS. Bank transfer and virtual account records may also be retained for account matching and reconciliation.

Contact our account support path with the detail that needs correction and your account phone number. We verify ownership before making a change, and we explain if a record must remain for security or legal duties.

You can ask support for a copy of records connected to your account, such as profile, login or payment references. We may verify your phone first and will respond according to local law.

We retain payment references only as long as needed for reconciliation, security, dispute handling, service records and legal duties. After that period, we remove or anonymise the relevant records.

Use the support path attached to login or the cashier area and describe your Privacy Policy concern. Include a payment reference when relevant, but never send your password or complete wallet credentials.

pro88 Privacy Policy for Your Account

Three Ways To Ask About Privacy

Account request

Wallet reference

Login assistance

How pro88 Applies Privacy Controls

Account data

Payment records

Cookies

Device security

Retention period

Change requests

Privacy Policy Answers For Indonesia

01 What does the pro88 Privacy Policy cover?

02 Why does pro88 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 How can I change incorrect account details?

05 Can I request a copy of my personal data?

06 How long does pro88 keep payment records?

07 Who do I contact about a Privacy Policy concern?

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