Reference

pro88 Terms & Conditions for Your Account

Clear Terms & Conditions make your account steps easier to follow, from phone verification to wallet status.

Account accessWallet checksPolicy changesLocal eligibility
pro88 pro88 Terms & Conditions for Your Account
POLICY CONTACT

Where To Ask About Account Rules

A clear contact path helps when a rule affects your account, wallet status, or access request. We direct you to the account help route connected with the cashier path, where you can provide your registered phone number and payment receipt. Use the same route to ask about a Terms & Conditions clause, request a status check, or clarify which step applies to your account.

Team online

Account help

Send a question about registration, phone verification, account access, or a Terms & Conditions clause through the account help route shown after login.

Payment receipt

Attach the relevant DANA, OVO, GoPay, QRIS, bank transfer, or virtual account receipt when a policy question concerns a wallet status or payment record.

Access request

Tell us which lobby area or account step is affected, and we will use the applicable local-law wording to explain the available policy path.

DATA PRACTICES

How We Apply Policy Safeguards

Our Terms & Conditions work alongside practical account controls rather than sitting apart from them.

Account data

We use your registration details and verified phone number to connect account activity with the correct account and to handle…

Payment records

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references may be retained to reconcile receipts, investigate status questions, and…

Cookies

Cookies can preserve session settings and help us recognise the device path from login to the lobby.

Account security

Keep your password and phone access private. If login activity looks unfamiliar, contact account help and mention the affected device…

Retention period

We retain account and payment records only as needed for stated account administration, security checks, dispute handling, and legal duties…

Change requests

Ask us to correct account details or clarify a policy entry through account help.

Questions About pro88 Terms & Conditions

These answers address the policy searches we receive most often from Indonesian customers. Read the full Terms & Conditions before opening an account, especially where registration, payment evidence, data handling, or local access rules affect your next step.

You can read the full Terms & Conditions on this page before opening an account. The text covers registration, phone verification, payment records, access rules, data handling, changes, and account closure.

Eligibility depends on local law. Where local law permits, follow the registration checks shown for your location. If access is unavailable, account help can explain the applicable policy wording.

The payment clauses explain how DANA and QRIS receipts may be matched to your account, how status checks work, and what evidence we may request when a transaction needs clarification.

Phone verification connects the registration details to your account and helps protect login access. The Terms & Conditions describe this step as part of account activation and later security checks.

Yes. Use account help to request a correction or clarification, include your registered phone number, and identify the exact data or Terms & Conditions wording you want us to check.

When we revise the Terms & Conditions, we publish the new wording and effective date on this page. Continued account use after that date accepts the revision unless local rules require another process.

We retain payment references for the period needed for account administration, receipt matching, security checks, dispute handling, and legal duties. The retention clause explains the purpose behind each record category.